Hola. Se supone que pagaste por el theme, por lo tanto podés hacer uso del soporte que te ofrecen:
Cita: Unparalleled Support
We put a ton of effort into providing top-notch WordPress tech support to all of our customers. With our dedicated support staff, you can be sure that you will have your blog up and running without a hitch
no matter what your experience level.
Saludos