Sigo con este problema:
Built-in Infrared Device (esta en amarillo) ya probe todo lo anterior.
Aparece: this device isn't using any resources because it's notcurrently enable.
this device is disable because the firmware of the device didn't give it the required resource (code 29)
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por oto lado intento instalar el modem automaticamente y aparece: window didn't find any new modem from a list. Manualmente tampoco se cual de ellos elegir.
AUXILIOOOO