He mandado un par de correos de soporte a
[email protected], y me han pedido que les envie un fichero adjunto con la herramienta DxDiag.
Te pongo un extracto del informe para ver si me puedes orientar acerca del problema:
------------------
System Information
------------------
Time of this report: 3/7/2009, 03:56:28
Machine name: EQUIPO1
Operating System: Windows Vista™ Home Premium (6.0, Build 6001) Service Pack 1 (6001.vistasp1_gdr.080917-1612)
Language: Spanish (Regional Setting: Spanish)
System Manufacturer: Hewlett-Packard
System Model: HP Pavilion dv6500 Notebook PC
BIOS: Ver 1.00PARTTBL
Processor: Intel(R) Core(TM)2 Duo CPU T7250 @ 2.00GHz (2 CPUs), ~2.0GHz
Memory: 2038MB RAM
Page File: 1556MB used, 2756MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 10
DX Setup Parameters: Not found
DxDiag Version: 6.00.6001.18000 32bit Unicode
---------------
Display Devices
---------------
Card name: Mobile Intel(R) 965 Express Chipset Family
Manufacturer: Intel Corporation
Chip type: Mobile Intel(R) 965 Express Chipset Family
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_2A02&SUBSYS_30CC103C&REV_0C
Display Memory: 358 MB
Dedicated Memory: 0 MB
Shared Memory: 358 MB
Current Mode: 1280 x 800 (32 bit) (59Hz)
Monitor: Monitor PnP genérico
Driver Name: igdumd32.dll
Driver Version: 7.14.0010.1437 (English)
DDI Version: 9Ex
Driver Attributes: Final Retail
Driver Date/Size: 2/11/2008 18:36:08, 3301376 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B78E66-6942-11CF-1176-C610ADC2CA35}
Vendor ID: 0x8086
Device ID: 0x2A02
SubSys ID: 0x30CC103C
Revision ID: 0x000C
Revision ID: 0x000C
Saludos